Privacy Policy
This policy explains what information BillNex (“the App”), provided by HYDNT Enterprises (“we”, “us”), collects, how it is used, who it is shared with, and your choices.
1. Summary
- Your business records (invoices, items, customers, accounts) are stored on your device in an encrypted database. We do not upload them to our servers.
- We store a small account profile in the cloud so you can sign in and so your team permissions work.
- We do not sell your data and we do not show ads.
2. Information we collect
a) Account information
When you register or sign in we process your name, email address, mobile number, password (handled by our sign-in provider, not stored by us in readable form) or your Google account name, email and profile photo if you use Google sign-in.
b) Account profile stored in the cloud
Name, email, mobile number, photo, sign-in method, role, company memberships, account status, account creation date, last sign-in time and number of sign-ins.
c) Activity history
A copy of in-app activity entries (type of action, the record affected, time, and your name, email and role) is stored in the cloud as a security audit trail.
d) Business data you enter (on your device)
Invoices, quotations, purchases, items, stock, customers and suppliers (including their names, GSTIN, addresses, phone numbers, emails), payments, ledgers, payroll entries, attachments and company logo. This stays on your device unless you choose to back it up, sync it, or share it.
e) Sign-in security codes
One-time codes are emailed to you during registration and sign-in to verify it is you.
3. How we use information
- To create and secure your account and verify sign-ins.
- To apply roles and permissions for your team and companies.
- To keep a security audit trail of account activity.
- To send sign-in codes and emails you request (for example, emailing an invoice).
- To provide support when you contact us.
4. Service providers
| Provider | Purpose | Data involved |
|---|---|---|
| Firebase (Google LLC) | Sign-in, account profiles, permissions, activity history, app integrity checks | Account and profile data, activity history. Cloud database located in India (Mumbai region). |
| Cloudflare | Hosts our service that issues sign-in codes and sends emails | Email address, codes, email content |
| Brevo | Delivers sign-in code and other emails | Email address, email content |
| Google Drive (only if you turn on backup) | Stores backup files in your own Google Drive | Your backup file. The app requests access only to files it creates. |
Features you choose to use, such as sharing an invoice via WhatsApp or email, or connecting your own payment-link account, send the related information to that service under its own privacy policy.
5. Optional features you control
- Backups: saved to a file on your device or to your Google Drive. Backup encryption can be turned on.
- Office LAN sync: syncs data only to a sync server you set up on your own network, over HTTPS.
- Sharing: invoices and documents are shared only when you choose to.
6. Security
On-device data is stored in an encrypted database. Sign-ins require an emailed one-time code. Connections use HTTPS. Cloud access rules limit each user to their own profile, with admin access controlled by role. No method is 100% secure, but we take reasonable steps to protect your information.
7. Retention and deletion
Your account profile is kept while your account exists. You can delete your account in the app or by email — see Account Deletion. Deleting your account removes your sign-in account, your cloud profile and all app data on that device. Activity history entries are not removed automatically; you can request their deletion by email, subject to records we must keep by law.
8. Your rights
Under the Digital Personal Data Protection Act, 2023 and other applicable laws, you may request access to, correction of, or deletion of your personal data, and withdraw consent. Contact us using the details below.
9. Children
BillNex is a business tool and is not intended for children under 18.
10. Changes
We may update this policy. The “Last updated” date above shows the latest version.
11. Grievance Officer and contact
Grievance Officer, HYDNT Enterprises
Pune, Maharashtra, India
Email: support@hydntenterprises.in
We respond within 30 days of receipt.